Help Center
Frequently Asked Questions
Find quick answers to common queries about B2B orders, delivery support, seller partner setup, and more.
Shopping Club India is a B2B and retail platform providing premium products across India with business support services, reseller opportunities, and friendly customer service support.
Shopping Club India is a B2B and retail platform providing premium products across India with business support services, reseller opportunities, and friendly customer service support.
Shopping Club India was started on 07 May 2016 and has been proudly providing stellar services all over India for more than a decade.
Shopping Club India was started on 07 May 2016 and has been proudly providing stellar services all over India for more than a decade.
Absolutely! We actively help entrepreneurs, store owners, and resellers start and rapidly grow their own business through our portal and extensive supply chain support system.
Absolutely! We actively help entrepreneurs, store owners, and resellers start and rapidly grow their own business through our portal and extensive supply chain support system.
The minimum order value for placing wholesale/B2B purchases through the portal is ₹2000.
The minimum order value for placing wholesale/B2B purchases through the portal is ₹2000.
You can place orders directly and quickly through our official website or by contacting our dedicated support/sales team directly.
You can place orders directly and quickly through our official website or by contacting our dedicated support/sales team directly.
Yes, orders can be easily cancelled before they are formally accepted and processed by our logistics hub.
Yes, orders can be easily cancelled before they are formally accepted and processed by our logistics hub.
Approved refund amounts are directly credited back to the customer's Wallet instantly for seamless future purchases.
Approved refund amounts are directly credited back to the customer's Wallet instantly for seamless future purchases.
If a parcel is returned due to courier-side logistics issues, it will be promptly re-dispatched to your address after being received back at the Shopping Club India Hub.
If a parcel is returned due to courier-side logistics issues, it will be promptly re-dispatched to your address after being received back at the Shopping Club India Hub.
If the buyer rejects the order, the advance payment percentage will not be refunded.
If full payment was made, the advance percentage and actual shipping charges will be deducted, and the remaining balance will be added back to your wallet.
If full payment was made, the advance percentage and actual shipping charges will be deducted, and the remaining balance will be added back to your wallet.
If the buyer rejects the order, the advance payment percentage will not be refunded.
If full payment was made, the advance percentage and actual shipping charges will be deducted, and the remaining balance will be added back to your wallet.
If full payment was made, the advance percentage and actual shipping charges will be deducted, and the remaining balance will be added back to your wallet.
Yes, we offer a 2-day replacement policy. Customers must record a clear, complete, and unedited unboxing video to validate replacement claims.
Yes, we offer a 2-day replacement policy. Customers must record a clear, complete, and unedited unboxing video to validate replacement claims.
Yes, we provide reliable, fast express delivery services all over India, reaching pin codes far and wide.
Yes, we provide reliable, fast express delivery services all over India, reaching pin codes far and wide.
Yes, Shopping Club India also provides direct self courier service support in selected regions and major cities.
Yes, Shopping Club India also provides direct self courier service support in selected regions and major cities.
The proud founder of Shopping Club India is RJ Shiva (Fateh Singh).
The proud founder of Shopping Club India is RJ Shiva (Fateh Singh).
You can easily contact our dedicated support team through the official website's contact form, email support at shoppingclubindia1@gmail.com, phone support at +91 70882 13888, or via our official social handles.
You can easily contact our dedicated support team through the official website's contact form, email support at shoppingclubindia1@gmail.com, phone support at +91 70882 13888, or via our official social handles.
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