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LEGAL DOCUMENT

Terms & Conditions

Welcome to SCIB2B by Shopping Club India. These terms govern your use of our platform and secure B2B services.

Welcome to SCIB2B

These Terms & Conditions govern your use of our website and B2B services. By accessing scib2b.com or placing an order on the portal, you agree to follow and be bound by all the policies and terms outlined in this document. Please read them carefully before conducting business.

1. Company Information

This online B2B website is owned and operated by Shopping Club India.

OFFICIAL WEBSITE scib2b.com

2. Minimum Order Value

To maintain efficient operational standards and cater exclusively to wholesale/business clients:

  • The minimum order value on our website is ₹2000.
  • Orders below ₹2000 may not be accepted or processed.

3. Product Information

We try our best to provide accurate details, but please note:

  • We try our best to provide accurate product details, pricing, and images.
  • Product colors or appearance may vary slightly due to lighting, screen settings, or packaging updates.
  • Product availability depends on stock status.

4. Orders & Payments

Fulfillment and security parameters governing your purchase orders:

  • Orders are confirmed only after successful payment verification.
  • We reserve the right to cancel suspicious, fake, or fraudulent orders at any time.
  • Customers must provide correct shipping address and contact details while placing orders.

5. Shipping & Delivery

Our logistics operations are governed by the following clauses:

  • Delivery time may vary depending on location and courier availability.
  • In case of parcel delay, customers are requested to wait patiently as shipping is handled by third-party courier partners.
  • We are not responsible for delays caused by courier companies, weather conditions, transport issues, or unexpected situations.

6. Mandatory Unboxing Video Policy

MANDATORY

Customers must record a complete unboxing video while opening the parcel.

The video must clearly show:

  • Sealed package
  • Opening process
  • Product condition inside the box

Without a proper unboxing video, no claim for missing item, damaged item, or wrong product will be accepted.

7. 2-Day Replacement Policy

2-DAY WINDOW

Replacement guidelines for damaged or defective items:

  • We provide a 2-Day Replacement Policy for damaged, defective, or incorrect products only.
  • Customers must report the issue within 2 days of delivery.
  • Products should be unused and returned with original packaging.
  • Replacement requests without proper proof may be rejected.

8. Claim & Wallet Policy

Refunds and claims resolution:

  • If any claim, replacement, or refund is approved by the company, the amount may be credited to the customer wallet/balance account as per company policy.
  • Direct bank refund may not be applicable in certain cases.

9. Privacy Policy

At SCIB2B, customer privacy and data security are very important to us.

  • All customer data is safe and secure with us.
  • We do not sell, share, or misuse customer information with any third party.
  • Customer information is used only for order processing, delivery, and support purposes.
  • Payment transactions are processed through secure payment gateways.

10. User Responsibilities

By using our website, you agree that you will not:

  • Use the website for illegal activities.
  • Attempt to hack or damage the website.
  • Provide false information.
  • Misuse offers, policies, or services.

11. Intellectual Property

All website content including logos, banners, images, text, graphics, and designs are the property of Shopping Club India and may not be copied or reused without written permission.

12. Limitation of Liability

Shopping Club India is not responsible for:

  • Courier delays caused by third-party shipping partners.
  • Customer misuse of products.
  • Temporary website downtime.
  • Incorrect shipping information submitted by customers.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

14. Contact Information

For support or business inquiries:

Shopping Club India

15. Acceptance of Terms

By using SCIB2B or placing an order, you confirm that you have read, understood, and agreed to all Terms & Conditions mentioned above.

Officially Agreed & Accepted