Privacy & Data Protection

To process your wholesale B2B orders and provide support, we collect the following details when you register, log in, or place an order:

• Identity & Contact Data: Name, business name, active mobile number, and email address.
• Shipping & Billing Addresses: Delivery locations and pin codes to arrange secure logistics.
• Authentication Data: Secure password hashes, OAuth login details (e.g. via secure Google callback).
• Order History & Invoices: History of products purchased, invoice receipts, and wallet transaction logs.

Your personal information is processed strictly for the following purposes:

• To verify and activate your B2B wholesale account.
• To fulfill, pack, ship, and deliver your orders via our courier partners.
• To credit refund amounts or claims directly into your business wallet dashboard.
• To handle support inquiries, complaint resolutions, and replacement requests.
• To prevent unauthorized, fake, or fraudulent activities on the platform.

At SCIB2B, customer privacy and data security are very important to us:

• All customer data is safe, secure, and encrypted using modern cryptographic protocols.
• We do not sell, lease, trade, or misuse customer information with any external marketing agencies.
• Access to your personal data is restricted to authorized employees and managers who require it to fulfill logistics and customer support duties.

All payment transactions on our platform are processed securely:

• We do not store your raw credit card numbers, CVV codes, net banking passwords, or UPI pins on our servers.
• All payments are securely handled through PCI-DSS compliant payment gateways (such as Razorpay).
• Wallet balances and digital transactions are logged securely and can only be used by you for purchases or approved claims on SCIB2B.

Cookies are small files stored on your browser to enhance usability:

• We use cookies to maintain your active shopping cart state and keep you logged in securely.
• CSRF cookies are used to protect your session from malicious request forgery.
• You can choose to disable cookies in your browser settings, but please note that some features (like add to cart or checkout) may not function properly without them.

We share details with external entities only when essential to deliver our services:

• Logistics Partners: Your address and contact number are shared with third-party courier services to facilitate delivery.
• Payment Gateways: Order tokens are shared with Razorpay for secure checkout verification.
• Legal Compliance: We may disclose information if required to do so by law or government regulatory authorities.

As a valued client of Shopping Club India, you have full control over your personal data:

• You can update your profile name, email, and password through the customer dashboard.
• You can manage, edit, or delete your saved shipping addresses in the dashboard at any time.
• To delete your account or inquire about your personal data logs, please contact our support team.

We reserve the right to modify this privacy policy at any time to reflect operational, legal, or regulatory changes. Any updates will be published directly on this page. We encourage you to review this policy periodically.

If you have questions about this privacy policy, data practices, or need support:

Shopping Club India